Privacy Policy

Privacy Policy

Last Updated: March 27, 2024

Thank you for visiting www.eldesign.com (the “Site”), operated by EL Design. This Privacy Policy (this “Policy”) outlines the collection, use, sharing, and choices regarding your personal information when interacting with EL Design.

Your Consent

By utilizing the Site or visiting our stores, you expressly consent to the collection, use, and sharing of your personal information as described in this Policy.

Personal Information Collection

We collect various categories and types of personal information, including:

  • Contact Information: such as your name, company name, postal address, email address, and phone number.
  • Other Identifying Information: including IP address, passwords, social media usernames, and cookie identifiers.
  • Financial Information: for transactions made with us.
  • Demographic Information: such as gender and age.
  • Internet or Electronic Activity: including browsing and click history on our Site.
  • Commercial Information: products purchased or viewed.
  • Inferences: drawn from the above categories to create a profile reflecting your preferences, characteristics, behavior, and attitudes.
  • Chat Logs: interactions with our service team via chat.

Purpose of Personal Information Collection

We may use your personal information for various purposes, including:

  • Transactional purposes such as order processing and communication.
  • Analytical purposes to analyze preferences, trends, and statistics.
  • Marketing and promotional purposes to inform you of new products, services, offers, and personalized marketing communications.
  • Maintenance and improvement of services, website functionality, and customer service.
  • Review and content creation for social media and advertising.
  • Security and fraud prevention to protect our Site, company, and others.

Personal Information Sources

We collect personal information from various sources, including directly from you, your friends or family members, chat interactions, business partners, service providers, social media platforms, and affiliates.

Combining Information

We may combine information from different sources to enhance your shopping experience, personalize communications, and for promotional purposes.

Sharing Personal Information

We may share personal information with service providers, affiliates, and in corporate transactions or when required by law. We do not share personal information for third-party marketing or advertising purposes.

Cookies

For information on cookies and other technologies, please review our Cookie Policy.

Opting Out

You may opt out of receiving communications from EL Design at any time by contacting us at privacy@eldesign.com or following the unsubscribe instructions in our emails.

California Privacy Rights

California residents have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA), including the right to notice, access, deletion, and to opt-out of the sale of personal information.

  • Right to Notice: You have the right to be properly notified about the personal information we collect, why we collect it, how we collect it, and with whom we share it.
  • Right to Access: You have the right to request access to specific pieces of personal information we have collected about you, among other details.

Please note that we may still use aggregated and de-identified personal information that does not identify individuals.

 

Privacy Policy

At EL Design, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data.

Your Right to Control Your Data

  • Right to Deletion: You have the right to request the deletion of any personal information we have collected about you, except where retention is necessary for legal compliance or to complete a transaction.
  • How to Exercise Your Rights: To exercise your access and deletion rights, please contact us at privacy@eldesign.com or call us at 224-323-6868.
  • Verification of Requests: Only you or an authorized representative may make a verifiable request related to your personal information. We will require sufficient information to verify your identity before processing your request.
  • Response Timing: We strive to respond to verifiable requests within 45 days. If additional time is required, we will notify you within the initial 45-day period.

Opt-Out of Sale

  • While EL Design does not sell personal information for monetary gain, we may share data for other benefits. If you wish to opt-out of such sharing, please contact us at privacy@eldesign.com.

Non-Discrimination

  • EL Design will not discriminate against you for exercising your privacy rights. We are committed to providing equal access to our goods and services.

Financial Incentives

  • We may offer financial incentives in exchange for personal information, such as discounts on our products. You may withdraw from these incentives at any time by contacting us.

Complaints

  • If you have any complaints regarding your privacy or the use of your personal information, please contact us at privacy@eldesign.com or call us at 224-323-6868. We are dedicated to resolving any issues promptly.

International Customer Privacy

  • By providing your information to EL Design, you consent to its transfer and storage on our servers in the United States.

Security

  • We maintain robust physical, electronic, and procedural safeguards to protect your data. However, please note that no transmission over the Internet can be guaranteed to be 100% secure.

Protecting Children

  • EL Design does not knowingly collect personal information from children under 13. If you believe your child has provided us with information without your consent, please contact us immediately.

Links to Third-Party Websites

  • Our website may contain links to third-party sites with different privacy policies. We are not responsible for the privacy practices or content of these sites.

Updates to this Policy

  • This Privacy Policy may be updated periodically to reflect changes in our practices. We will notify you of any significant changes and indicate the date of the last update.

Contact Us

  • If you have any questions or concerns about our privacy practices or this policy, please don't hesitate to contact us at 224-323-6868 or privacy@eldesign.com.

Thank you for entrusting EL Design with your personal information. We are committed to protecting your privacy and providing transparency in our data practices.